VIRTUAL: Help Screen/Interview & Connect People to their Volunteer Career

Open Opportunity

About

Volunteer Services: Regional Volunteer Screening (Virtual) 

Do you enjoy talking to people and want to help the Red Cross strengthen its volunteer force? Screeners help interview & connect people to their Volunteer Career. All training and screening duties can be performed online, on the phone, with a flexible schedule. 

Location: Remote/Virtual Opportunity 

Purpose: Screening Team members seek to understand what brought prospective volunteers to the Red Cross, their areas of interest, and what position they would find most meaningful. Screeners use their understanding of the volunteer and match it with the needs of the organization, connecting volunteers with positions for which they are both interested and well suited. 

Responsibilities: 

  • Schedules and conducts volunteer screening interviews. 

  • Reviews and has a general understanding of volunteer opportunities. 

  • Prepares for screening interviews following standardized training protocol. 

  • Matches volunteers to positions for which they are best suited, based on skills, interest, availability, and available options. 

  • Updates Volunteer Connection, Red Cross' online volunteer management system, with candidate information and makes referrals as required. 

Time Commitment: Minimum 2 days a week for 2 to 3 hour shifts during business hours 

Qualifications: 

  • Strong computer database skills with the ability to navigate through multiple screens and programs 

  • Experience in MS Word and Database software platforms 

  • Excellent oral and written communication skills - ability to express ideas and facts clearly 

  • Comfortable making scheduled phone calls to volunteers 

  • Previous experience with customer service is a plus 

  • HR experience or experience conducting interviews a plus 

  • Ability to be adaptable and learn new processes quickly 

  • Understanding of the American Red Cross and connecting potential volunteers with opportunities for service (training provided) 

  • This role requires onboarding training and commitment to the team 

Note: Due to COVID-19 our need for screeners has increased with the larger number of volunteers applying for service opportunities. We need you! 

Sign up today! Visit www.redcross.org/volunteertoday 

On redcross.org, go to find my volunteer opportunity, search by keyword or title, enter in zip code, search “Talent Acquisition” and apply. 

Find out more! To learn about this, and other ways to serve with the Red Cross, please contact the Volunteer Services team at ENCrecruit@redcross.org  

 

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Wondering if you should register to volunteer? Based on the CDC guidelines, we are asking you the following questions:
  1. Have you been exposed to someone who has been diagnosed with COVID-19? See the CDC’s risk assessment guidance.

  2. Do you have symptoms consistent with COVID-19? Symptoms can include a cough or shortness of breath or at least two of the following: Fever, Chills, Repeated shaking with chills, Muscle pain, Headache, Sore throat, New loss of taste or smell. See the CDC’s symptom information.

If you answered "yes" to any of those questions, we ask you not to register. We are doing all we can to align with best practices and keep our community healthy.
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