For the fall 2022 semester, the FBA has a position of interim FBA Membership Director. The role will include the following responsibilities: 1. Create standard operating procedures for the Membership Director and use of the new system. 2. Refine reports using the new system. 3. Maintain membership through Update, Add, or Delete (as required) of members from the new membership and our communication tool – Mailchimp. 4. Membership Drive by working with the FBA President, John George and the FBA Board, specifically FBA Communications Director, Sadie Cornelius) to increase membership.
In the spring of 2022, the FBA selected and implemented a new membership system – Wild Apricot. This replaced a very manual process that included using a spreadsheet to track FBA members. Now, the FBA is poised for growth in membership. We are looking for a student leadership skills, ready to support that growth.
Partner Organization: Foggy Bottom Association
The Foggy Bottom Association was formed in 1955 and formally incorporated in the District of Columbia on June 19, 1959, as the Foggy Bottom Restoration Association. The present name was formally adopted in 1965. The FBA was founded to enhance and protect the residential quality of the area and keep residents informed on matters affecting the community. The objectives of the FBA are to further the civic, cultural, social and economic welfare of the Foggy Bottom/West End community; preserve and enhance the residential character of the community; and promote historic preservation in the area. The Foggy Bottom Association members are a diverse group of professionals, students, and retirees and include various cultures and age ranges. Taking the next step to better leverage the new membership system will help us serve our members more effectively.
Position Description and Tasks
- Create Standard Operating Procedures: In order to work efficiently now and in the future, standard operating procedures need to be created to document the process for adding, updating, or deleting members. Additional documentation may be needed on how to run reports or make other changes to the system. Create short training materials on how to work with common features. Short 1 page word documents or PowerPoint slides are preferred, but screen captures and videos may be helpful if time allows.
- Configure Reports: Create a set of “go-to” reports that will be used by the Membershjip Director and FBA Board, such as increase/decrease of membership month over month, year over year; number of new members each month. Membership Renewals, past-due accounts, etc.
- Maintain the membership system: On a weekly basis, process new memberships, edits or deletions in the systems and in our communication tool – MailChimp. This includes sending membership cards via mail and charity receipts for donations received.
- Membership Drive: Collaborate with FBA Board, specifically the FBA President and FBA Communications director on how to increase membership – from idea generation to implementation of campaigns, as time allows.
- Strong oral and written communication skills
- Strong analysis skills for research and process flows
- Entrepreneurial self-starter, able to work independently
- Curious and engaged
- Attention to detail
- Passion for our organizational mission and aims
- Ability to prioritize and manage time effectively, multitask and meet deadlines with occasional changes of priorities
- Ability to work collaboratively with a community-minded volunteer group who will really appreciate your contribution
- Commitment to both a full academic year appointment (fall and spring semester).
General Student Expectations
This project is for students in the Community Engagement section of BADM 4001. Students must submit an application and be selected for a project before they can enroll.
For Fall 2022, class is scheduled for Tuesdays, 3:45-4:35.
The Fall 2022 semester runs from Aug 29-Dec 12, allowing 15 weeks for service toward project goals. Students serving five hours per week will meet the 70-hours of service expected for the course. Orientation, training, and work toward project goals, whether completed on or off-site, all contribute toward this requirement. Time spent traveling to/from site or completing course reflection assignments does not.