Advocate for Nursing & Assisting Living Home Residents


 

About

Ombudsman Volunteers are the eyes and ears in long-term care (LTC) facilities and provide a voice for LTC residents.

Volunteers visit a nursing or assisted living home in their county a couple hours a month on their schedule after completing 16 hours of classroom training, related worksheets and videos, and experience in a nursing or assisted living home with the regional program. Volunteers will be certified to perform duties such as:

  • Visit residents in nursing or assisted living homes
  • Observe conditions and care
  • Inform residents of their rights
  • Assist staff ombudsman in addressing resident concerns

After training is completed, you may visit mornings, afternoon, evenings, or weekends. We look forward to talking with you!

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